Manager assistant in english

Obiettivi:

The assistant manager supports the general manager with the overall operation of the department, office, factory.

The training project deepens the skills of the modern management Assistant working in international/multinational contexts.

NUMERO VERDE:
800 457775
CATEGORIA
Senza stage
LINEA
Corsi brevi
FORMULA
Aula
FINANZIAMENTO
Non finanziato
DURATA
24 ore
CONDIVIDI

Destinatari

Junior manager assistant.

Contenuti del corso

  • video conference
  • call meeting
  • presentation management
  • web searching
  • how to establish a positive relationship and give and receive collaboration
  • The upstream organization: what are the points to be clarified with the boss
  • The duties of the secretary during the meeting
  • The presentation to the head of the travel variables to choose from
  • Itineraries, means of transport, accommodation, visas, currency
  • Introduction to corporate communication
  • Peculiarities of written communication with respect to other forms of communication
  • Written, formal and informal communications
  • Minimum quality standards for every type of corporate communication
  • Business letters (lay-out, language, terms, tone, style, content, etc.)
  • Different types of incoming and outgoing correspondence (letters, faxes, reports, abstracts, minutes, e-mails, folders)
  • CRM or the construction of a bi-univocal relationship with the customer
  • Construction and organization of the script and call-sheet as fundamental tools to support the call

Certificazioni

  • Attestato di frequenza IFOA
Al momento non sono previste edizioni per questo corso, ma è possibile attivarle a richiesta, contattaci per maggiori informazioni

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